Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
The Flint Chimney Co Miami Guarantee
A guarantee only matters if you know what happens when something goes wrong. Ours is simple: every repair we make in Miami carries a written 365-Day Done Right Promise, valid for a full year from the service date. If a covered repair fails during that time, we come back and fix it at no charge. No arguing, no “well, technically” conversations, no invoice. That’s the whole point of the paperwork. Hank Delano started this company in 2002 under the Garrison Partners family, and the rule from day one has been the same: put it in writing, stand behind it, answer the phone.
What’s Covered
- Workmanship on every repair. If our installation or repair work fails within 365 days of the service date, the return visit and the corrective work are covered in full under the written guarantee.
- Professional-grade parts and materials. We specify chimney materials by job, not by margin, and we work with names you can verify: DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. If a material we installed fails, we handle it.
- Cleanup after every job. Your home should look the way it did when we arrived, minus the creosote. We lay drop cloths, run HEPA-filtered vacuums, and clean the firebox and surrounding floor before we leave.
- Written pricing before any work starts. Every job gets a written price first. The number on the invoice is the number you approved. If we find something unexpected, we stop and show you before doing anything else.
- Background-checked, uniformed technicians. You know exactly who is walking through your door. Every technician is background-checked and arrives in uniform with company identification.
- Honest recommendations with visual proof. If we tell you a liner needs replacing, we show you the camera footage. You don’t have to take our word for it, and you never have to approve work you can’t see for yourself.
Styles & brands we work with
Our Satisfaction Promise
Here’s how the make-it-right process actually works at Flint Chimney Co Miami. If you’re not satisfied with a repair we performed, you call us. A live person answers, 24 hours a day, seven days a week. No voicemail trees, no callback forms, no waiting until Monday morning. We listen, we look at the work, and we fix it. Under the 365-Day Done Right Promise, that return visit and all covered corrective work are free. The promise is written on every repair, not spoken as a sales line. People ask us what “The Garrison Standard” means. It’s this: the company behind us has held its independently owned locations to one code since 2002. Do the job right the first time. If it’s not right, make it right without making the customer fight for it. Hank Delano doesn’t run a business where you have to escalate to get a resolution. You call, you talk to a person, we come back. That’s the process, and it’s boring on purpose.
Licensed & Insured Backing
A written guarantee is only as good as the company standing behind it. Flint Chimney Co Miami is licensed and insured, which means two things. First, if something goes wrong on the job, you’re protected. Second, the work we do is held to a standard that isn’t set by us, it’s set by the state. That’s the quiet part of a guarantee nobody likes to talk about. A flyer can promise anything. A licensed, insured contractor has a legal and financial obligation to actually deliver. We carry that backing on every chimney sweep, inspection, and repair we perform in Miami. Combined with the written 365-Day Done Right Promise and live-person phone coverage around the clock, it means the guarantee isn’t a marketing phrase. It’s an enforceable commitment with real consequences if we don’t keep it.
What The 365-Day Done Right Promise Means, In Plain Words
You hire us to fix a chimney problem in your Miami home. We do the work, you sign off, we leave. If that same repair fails within one full year, you call us and we return. Free. That’s the entire promise in three sentences. It applies to repair work, not routine maintenance like a sweep. We also guarantee the cleanup, the pricing, and the professionalism of the person in your home. If our technician tracks soot across your tile, we make it right. If the written quote doesn’t match the invoice, that’s our problem, not yours. These things are covered under the same code of conduct, and they’ve been the operating standard since 2002 under Garrison Partners. The trade brands we use, DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, they carry their own manufacturer reputations. Our job is to install them correctly and stand behind the workmanship. That’s what the guarantee covers.
How Often Should a Chimney Be Swept in Miami?
The National Fire Protection Association recommends a chimney inspection at least once a year, and a sweep whenever creosote buildup reaches 1/8 inch or more. For most Miami homes that burn regularly during the cooler months, one sweep a year does it. Homes with heavier use or older masonry may need more frequent attention. A standard chimney sweep in Miami typically runs $150 to $300, depending on the flue size, accessibility, and how much creosote has built up. We never recommend a sweep unless the camera shows you why it’s needed. Call (786) 305-7861 and we’ll give you a straight answer and a written price before we touch anything.
See the difference
Before
After
Before
After
Before
AfterWhat Actually Happens If I Skip a Sweep?
Creosote accumulates on the flue walls every time you burn wood. It’s a byproduct of combustion, and it’s flammable. In Miami’s humid climate, creosote can also get sticky and attract dust, which makes the layer build differently than in drier climates. Left long enough, a hot fire can ignite that layer and you’ve got a chimney fire. Best case, you hear a roar you’ll never forget and it burns itself out. Worst case, the heat cracks the flue and the fire reaches your home’s framing. Carbon monoxide is the other risk. If your chimney can’t vent properly because of a blockage or heavy creosote, CO can back up into the living space. It’s odorless and colorless. This is not a sales pitch. It’s what we see in homes around Miami when we open a flue that hasn’t been touched in years. We’ll show you the camera footage and let you decide. Call (786) 305-7861 for an inspection.
Do I Really Need a New Liner, or Are You Upselling Me?
Fair question, and we answer it the same way every time: look at the camera. If the flue liner is cracked, spalling, or rusted through, we’ll show you the footage on the spot and explain exactly what we’re seeing. Flue relining, which is replacing the inner liner that channels smoke safely out of the house, is a significant repair. It’s not a $200 add-on, which is precisely why we don’t recommend it without visual proof. Some Miami homeowners with older masonry chimneys have clay tile liners that have degraded under years of heat and moisture. Others have steel liners that have rusted from the salt air that comes with living this close to the coast. We install DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield products, specified based on the job, and we’ll explain the difference in plain words before you spend a dollar. Every repair carries the one-year written guarantee. If you want a second opinion, that’s your right. Call (786) 305-7861 and we’ll put you on the schedule.
Why Written Pricing Matters More Than a Handshake
In this trade, the number on the invoice is where trust goes to die. Technicians quote one price on the phone, “discover” problems mid-job, and the final bill is double what was promised. Hank Delano made written pricing non-negotiable at Flint Chimney Co Miami for exactly this reason. Every job, including a standard sweep, gets a written price before any work begins. That price includes the sweep, the inspection, and the cleanup. If we find a cracked liner or a failing damper, we stop and show you. You approve nothing you haven’t seen and signed for in writing. It’s a process from The Garrison Code: the price you approve is the price you pay. Call (786) 305-7861 and hold us to it.
What If a Repair Fails on Day 200?
That’s what the 365-day window is for. We’ve had calls at month eleven. A crown started leaking after an unusually wet Miami summer, or a damper we installed stopped seating properly. The repair was covered. We came back, fixed it, and left without an invoice. That’s not generosity. That’s the contract we wrote. The Done Right Promise covers the workmanship and the parts we installed. If something fails because the chimney took a lightning strike or a hurricane threw a branch through the cap, that’s a different conversation. But if it’s on us, it’s on us. Free return visit, no charge, no argument. That sentence is in the written guarantee and it applies to every repair we perform in Miami.
Why The Phone Answering Matters to a Guarantee
A guarantee that requires you to leave a voicemail on Friday night isn’t really a guarantee. At Flint Chimney Co Miami, a live person answers the phone 24 hours a day, seven days a week. That means when your chimney repair fails at 9pm on a Sunday and you’re staring at a water stain spreading across your ceiling, you talk to a human. Right then. Not a recording, not a callback Tuesday afternoon. We log the issue, schedule the return visit, and honor the guarantee process immediately. It’s part of the same standard that requires written pricing and uniformed technicians. You can’t promise to stand behind your work and then be unreachable when something goes wrong. We don’t think those two things can coexist, so we answer the phone.
Written by Hank Delano, Owner at Flint Chimney Co Miami, serving Miami since 2002.